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How to Cancel an Absence Request

Intended for: Employee | Application: Web + Mobile Application


Did you submit an absence request and need to withdraw it? As long as the manager hasn't approved it, you can cancel it directly from the calendar.


Cancelling a Pending Request (Web)

1. Go to the Calendar (app.dayswaps.com).

2. Click on the day for which you submitted the request — the absence block will appear with a Pending Approval status.

3. Click on the block and select Cancel Request (or the trash icon).

4. Confirm the cancellation.

The request will be removed and the relevant days will be freed up in the calendar.


Cancelling a Pending Request (Mobile App)

1. Open Calendar in the mobile app.

2. Tap on the absence block with a Pending status — the request details will open.

3. Select Cancel Request and confirm.


What to Do If the Request Is Already Approved?

An approved request cannot be cancelled on your own — the system has locked it. Contact your manager directly and ask them to cancel it. The manager can remove the approved absence in the administration.


Still need help?

Contact us via the helpdesk — click the blue bubble in the bottom right.

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