Intended for: Employee | Application: Web + Mobile Application
Need to cancel a planned shift or swap it with a colleague? In Dayswaps you can do it directly from the app without having to call your manager.
Before you start
Dayswaps offers two different options:
Shift cancellation — you ask your manager to remove you from the shift. Available via web and mobile app. Must be submitted at least 48 hours before the shift starts.
Shift swap with a colleague — you arrange to swap shifts with a colleague. Available via the mobile app.
Shift cancellation — step by step
1. In the Calendar tab, find the shift you want to cancel. Click on it to view the details.
2. Click the I need a replacement button.
3. Write the reason for cancellation in the note. Then confirm with the Yes button.
4. Your request will be sent to your manager for approval. You will receive a notification when your manager has dealt with it.
You are responsible for the shift until the manager confirms the cancellation.
Shift swap with a colleague
The shift swap feature is found in the Dayswaps mobile app (not yet available on the web).
1. In the mobile app, open the details of the planned shift.
2. Choose the Replacement / swap option.
3. Select the colleague you want to swap shifts with.
4. Wait for confirmation from your manager.
What to do if it doesn't work
The shift is in less than 48 hours
The system will not accept the cancellation request. Contact your manager directly — by phone or via the notice board in Dayswaps.
The I need a replacement button is not showing
Your employer may not have activated this feature. Ask your manager how shift release requests are handled at your company.
Still need help?
Contact us via the helpdesk — click the blue bubble in the bottom right.