Intended for: Manager | Application: Web + Mobile Application

Shift offers are open or unoccupied shifts that employees can apply for. First set up the offer system in Settings → Shift Offers, where you can also allow employees to manage exchanges partially on their own.

There are three ways:

An employee sends a shift cancellation request. After approval by the manager, the shift is automatically moved to the Offers row. The default deadline for submitting a cancellation request is 48 hours before the shift starts.

If no one applies for the released shift, it stays with the original employee.

A manager can manually move an unoccupied shift into an offer: grab the shift and drag it to the Offers row. In the displayed window, set:

For a larger number of unoccupied shifts at once, use the bulk offer feature — see the article Bulk Shift Offer.

The offer ends by default 24 hours before the shift starts. If you post the offer less than 24 hours in advance, the end time is automatically set to 1 hour before the shift starts.

After the offer expires (if no one applied), the shift moves back to Unoccupied Shifts and the manager receives a notification.

The procedure for approving applications for offered shifts can be found in the article Approving Offers.

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